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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Mitchell

August 7, 2025

5  out of  5
rating by Kathy Mitchell
"Jim & Brandi were great to work with! Thanks for a nice visit and the savings!"
We responded:
"It was great to met you and Ken. I appreciate your insurance to my office. As you experienced, Brandi is amazing at her job "
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MIHIR KORADIA

August 5, 2025

5  out of  5
rating by MIHIR KORADIA
"Brandi is an amazing agent! Very kind and helpful with any needs equipped with great knowledge. She is easily available, proficient and professional with her work."
We responded:
"Thank you for the nice words Mihir. Brandi takes her job as an advisor very seriously. I am glad you were able to connect with her and she was able to help you with your insurance needs. Thank you for your business and I look forward to meeting you soon. "
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Dave Lawrence

August 5, 2025

5  out of  5
rating by Dave Lawrence
"I always found the details pertaining to Insurance confusing and frustrating. Regardless, I consider a solid and effective policy necessary and vital. I’ve had State Farm as my Insurance since 1977 in 5 different states, but 4 years ago choose to explore options with other companies here in Tucson. This May I returned to State Farm after a 4-year absence. I found a representative through the closest State Farm office to where I live named “Bari” who works at the State Farm office in Marana, less than a ½ mile away. Bari answered all the questions I had and provided enough information for me to know I was with someone who had the integrity and knowledge to allow me to feel secure, and know the coverage I was getting would be what I need. Since May, I only had one situation that required state farms assistance and the entire office went above what I ever experienced for Insurance support. Bari’s kindness and coordination efforts are why I returned to state farm. Now the entire office personnel I dealt with recently assures me I made the right choice. I encourage all my friends to contact Bari for a quote next time they do an insurance comparison. Sincerely, Dave L."
We responded:
"Wow Dave! Thank you for the kind words. I might be biased but I do think I have the best team in Arizona. Bari is definitely part of why so many people are switching their insurance to the office. Thanks for pointing out that our commitment to exceeding expectations does not stop after you switch. I have an amazing team here to help. Look forward to seeing you soon "
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David M

July 27, 2025

5  out of  5
rating by David M
"Jim and his team at State Farm are without a doubt the best insurance agency I've ever had. Always available and quick to respond to any questions. Professional and service driven. Highly recommended!"
We responded:
"It was great talking to you the other day Dave. I am glad we could help you with your insurance needs. We appreciate the kind words and look forward to meeting you in person in the near future. "
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rubi sanchez

July 18, 2025

5  out of  5
rating by rubi sanchez
"I want to thank Riya for being patient and very proactive with our questions and request. We made our switch from progressive to statefarm since they were able get us better premiums. We bundled our 3 cars with home owners insurance. Thank you again for all the help and saving us money!"
We responded:
"Thank you for the switch Rubi. I am glad we were able to save you money on your auto insurance and home insurance. Riya is a such a big part of the success of our office. I look forward to meeting you soon. "
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Timothy Brock

July 3, 2025

5  out of  5
rating by Timothy Brock
"I had the privilege of working with Brandi K... She was so kind, clear and helpful. I had been with my old insurance company for 15+ years; but switched to SFIA because i got better coverage and saved almost 1K. Thanks Brandi"
We responded:
"Thank you very much for the review. Brandi prides herself on how she can help customers understand their insurance. I am glad we were able to save you money on your auto insurance and home insurance. I look forward to meeting you and your family soon. "
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S

July 1, 2025

5  out of  5
rating by S
"Riya previously quoted me a bundle for Auto and Homeowners insurance several months ago. At the time State Farm was not competitive in price with my current provider. She monitored rates and as thwy dropped she reached back out to me and was able to give me drastic reductions of about $1900 for the year with all the same coverage. Riya was so easy to worth with, was efficient and saved me 37% on my combined coverages!"
We responded:
"Thank you S. Riya takes such pride in helping customers with their auto insurance and home insurance. I look forward to meeting you soon. "
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Bonnie Inman

June 13, 2025

5  out of  5
rating by Bonnie Inman
"Great customer service 10/10 experience"
We responded:
"Thank you Bonnie. Riya and I hope to meet you in person soon. I am glad she could help you with your insurance "
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Mason Jacobs

June 3, 2025

5  out of  5
rating by Mason Jacobs
"A+ experience delivered by Riya! She helped me switch from my existing insurance companies and made it a seamless process, had great explanations for any question I asked and seemed to truly care. All that plus saving money on my policies. If you’re considering switching, don’t wait! Give this team a call!"
We responded:
"Wow Mason..thank you so much for the review. Riya is such a huge part of the team here and she really cares. As you see, we take a different approach to insurance and really want you to understand how your money is being spent. So glad that we were able to save you money on your auto insurance and home insurance. I look forward to meeting you in person soon "
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Karen Fischer

May 20, 2025

5  out of  5
rating by Karen Fischer
"So easy to switch over from AAA! Went out of her way to make sure I was getting the best deal."
We responded:
"Thank you Karen. Riya is a key player in our offices success. I am glad she was able to help you with your auto insurance. I look forward to meeting you in person soon "
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Dan Slocum, Jr

May 16, 2025

5  out of  5
rating by Dan Slocum, Jr
"We just started umbrella coverage with Jim’s office recently on the recommendation of a friend, and we couldn’t be happier thus far. Bari expertly assisted us through the initial process, and Jim followed up shortly thereafter with a personal phone call. We soon will meet in person for a thorough overview of our present and future insurance needs. We highly recommend Jim and his team!"
We responded:
"Thanks for the amazing review Dan. It was a pleasure talking to you. We certainly take a different approach to insurance and want you to make decisions based on the information given to you and your family. We appreciate you working with Bari on your auto insurance, home insurance and personal articles policy. I look forward to our visit. "
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Bob Spaulding

May 6, 2025

5  out of  5
rating by Bob Spaulding
"State Farm is Amazing and Bari is such an awesome lady and professional. Im not always an easy person to deal with. Bari dealt with me with utter grace"
We responded:
"Thanks Bob. Bari is pretty awesome! I appreciate your business and thanks for allowing us to help with your auto insurance and renters insurance. Hopefully you can stop by the office some day so you can meet the rest of my amazing team. "
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Elizabeth Bonello

May 6, 2025

5  out of  5
rating by Elizabeth Bonello
"Super, super, super pleased with Statefarm Insurance. We were so lucky to have worked with Breanna. She is amazing. She is patient, kind, well-informed and thorough. We were super thrilled that she was able to save us over $700.00 dollars with our bundled home and auto policies. That was much more than we had hoped. Our former insurance company recently raised our homeowner's policy for no reason (it may have been due to the California fire payouts). We are in AZ. So we looked elsewhere. I am so very happy we did. Again, I could not be more pleased with Breanna and this experience. I will definitely refer folks to her and Statefarm."
We responded:
"Elizabeth, we are so happy you picked us! I am also glad that Breanna was able to find you savings on your auto insurance and home insurance. We are lucky to have Breanna on our team here at Miller Insurance and Financial Services. Hope to meet you in person soon ~Jim"
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carolina sotelo

April 23, 2025

5  out of  5
rating by carolina sotelo
"Brandi K, was very helpful in providing a lot info about insurance and saving money as well. A big thank you! To her and I appreciate to all staff as well for all the help. Thanks again girl! You the best! ☺️"
We responded:
"Thank you for the kind words Carolina. I am glad Brandi was able to save you money on your car insurance. I look forward to meeting you soon "
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Erica Martinez

April 18, 2025

5  out of  5
rating by Erica Martinez
"Brandi was a pleasure to work with. She explained everything well and thoroughly and had such a beautiful personality. Also had the opportunity to meet Jim who was also so nice. Such a pleasant experience just to purchase car/home insurance. Highly recommend!"
We responded:
"It was very nice to meet you Erica. Thank you again for your service. Thanks for the kind words about Brandi and I. I am glad we were able to help you with your auto insurance, life insurance and home insurance "
Profile photo of Diego Leon Valenzuela

Diego Leon Valenzuela

February 4, 2025

5  out of  5
rating by Diego Leon Valenzuela
"Jim and his team are great! Always quick to respond to any questions or requests. You can text them too which I think is helpful and easy. Highly recommend."
We responded:
"Thank you so much Diego. We strive to be accessible in as many ways as we can. "
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Clodah Whitcomb

November 22, 2024

5  out of  5
rating by Clodah Whitcomb
"I am so happy and relieved to have a local insurance agent that has my best interests in mind. After struggling for several days with two different insurance agents in Chicago and getting nowhere in resolving an unexpected lapse in my homeowners policy, Jim Miller relieved my anxiety that they could help. Brandi Klassen was then able to help me get the insurance I needed within one day and surprisingly for less than I was previously paying. I highly recommend them to help you with your insurance needs!"
We responded:
"Thank you Clodah for these amazing words. I am lucky to have such a great team that cares about protecting our customers’ assets. A big thank you to Betty from www.swdeserthomes.com for the referral. "
Profile photo of Jamie Flynn

Jamie Flynn

August 24, 2024

5  out of  5
rating by Jamie Flynn
"Brandi was very helpful in switching our family's policies over to State Farm. We ended up paying much less for equal if not slightly better coverage, and it's nice to know there will be someone responsive and helpful that we can reach out to in the future with any questions about our policies."
We responded:
"Hi Jamie, thanks for working with Brandi to switch over your insurance. Please reach out any time to myself or one of my amazing team members…we got you! "
Profile photo of Barbara Brown

Barbara Brown

August 1, 2024

5  out of  5
rating by Barbara Brown
"We decided to shop around for insurance this year, did some research and got quotes from several companies. We met with Bari in the Jim Miller/State Farm office and we couldn’t have asked for a better experience. She listened, asked all the right questions and came up with extremely competitive quotes for our cars, RV and Umbrella policies. When we went into the office to finalize our coverage, she was prepared and efficient. We are very pleased with the end product and would encourage anyone looking for insurance to give them a call."
We responded:
"Wow Barbara, thanks for the kind words. It was a pleasure meeting you and Philip. Bari is amazing at what she does and really cares for our customers. I really appreciate your business"
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Glacier

July 16, 2024

5  out of  5
rating by Glacier
"Absolutely 💯 percent grateful for Beandi kindness and cooperation thank you for all you have dine"
We responded:
"Thank you very the kind words. We are grateful for her as well"
Profile photo of Cindi Hickman

Cindi Hickman

July 8, 2024

5  out of  5
rating by Cindi Hickman
"Brandi Klassen was a pleasure to work with. She was efficient with our time and seemed genuinely concerned with saving us money. State Farm is lucky to have Brandi represent their company."
We responded:
"Thank you Cindi. I really appreciate your business. Miller Insurance and Financial services is so lucky to have Brandi. She truly does care for everyone she meets "
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Kelly Blakey

July 4, 2024

5  out of  5
rating by Kelly Blakey
"Brandi was a joy and pleasure to work with Brandi went above and beyond to answer all of my questions, to establish rapport, and to make sure I was fully informed. I highly recommend Brandi at State Farm"
We responded:
"Thank you Kelly for your business. Also, thank you for the kind words about Brandi. She truly does care! I am happy that we were able to help you with your car and life insurance. I look forward to meeting you in person soon. "
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Mich A

July 3, 2024

5  out of  5
rating by Mich A
"We enjoyed the experience we had with Jim Miller’s office while switching our insurance needs to State Farm. They accommodated us as we were in & out of their office all afternoon during this process and were so friendly & helpful! We especially enjoyed our interactions with Brandi!! Everyone in the office was great & we are very grateful that we will get to keep working with such wonderful people!"
We responded:
"Hi Mich, It was great to finally meet you in person. We were going to have you punch in if you came back again..lol You have such an amazing family. Thanks for your confidence in my team...they are truly the best. I am glad we were able to help you with your auto and home insurance. "
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Megan Budke

July 1, 2024

5  out of  5
rating by Megan Budke
"Brandi Klassen was an amazingly patient and informative agent. She was able to answer any and all questions I had. Definitely recommend!"
We responded:
"Thank you Megan. Brandi takes her job as a risk advisor very seriously. She really enjoys helping families prepare for the unexpected. I appreciate the great review "
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Stacie Hurst

June 28, 2024

5  out of  5
rating by Stacie Hurst
"My husband and I were shopping around for auto and homeowners insurance. We decided to stop in Jim Miller State Farm and worked with Brandi. She was so helpful and provided several options that best fit our needs. I highly recommend working with Brandi if you are shopping around for insurance!"
We responded:
"Hi Stacie, thanks for stopping in. I have so glad we were able to help you with your Auto insurance and home insurance. Thank you very much for your business. "